Snippety – Terms & Conditions
1. Scope of Work
Snippety will produce a customised promotional video for your dental practice based on the agreed script, template, and assets (logos, images, team photos, testimonials, etc.) provided by you.
2. Client Responsibilities
You are responsible for supplying accurate information, branding, and any required assets (logos, images, etc.) within the agreed timeframe.
Delays in providing assets do not delay the payment schedule (see Section 3).
You confirm that any assets provided are owned by you or that you have the right to use them.
3. Payment Terms
An invoice will be issued two weeks from the project start date, regardless of whether you have supplied all required assets.
Payment is due within 14 days of the invoice date.
Work may be paused or delivery withheld until payment is received in full.
4. Revisions
Each project includes one round of reasonable changes (small edits to text, images, or voiceover).
Additional revisions or major changes (e.g., a new script, different template, or substantial rework) may incur extra charges.
5. Delivery
Videos are normally delivered within 3–5 business days after approval of assets and script.
Final videos will be supplied in standard digital formats suitable for websites, social media, and internal screens.
6. Usage Rights
On full payment, you are granted a non-exclusive, perpetual licence to use the video for your practice’s marketing.
Snippety retains the right to display completed work in its portfolio, marketing, and promotional materials.
7. Cancellations & Refunds
If you cancel the project after work has begun, you remain liable for any work completed up to that point.
Refunds are not provided once a draft has been delivered.
8. Limitation of Liability
Snippety will not be liable for any indirect, incidental, or consequential losses arising from the use of the video.
It is the client’s responsibility to ensure compliance with advertising regulations (e.g., ASA, GDC guidelines).